Chillertech Customers Put at Ease with Cost Effective Maintenance Contracts

Chillertech Ltd have recently completed a planned preventative maintenance visit for one of its customers in the plastic composites industry. This customer has various fluid chillers for process cooling with a total cooling capacity of 3MW.

Chillertech have a long-lasting relationship with this client, providing regular onsite maintenance by Chillertech’s fully qualified engineers, ensuring all cooling is running efficiently and in optimum condition.

At Chillertech, they recognise the critical impact that a refrigeration or process cooling breakdown can have on business continuity. Businesses’ reliance on refrigeration, air conditioning, and process cooling equipment demands seamless operation around the clock. However, when issues arise, customers need swift, cost-effective solutions to minimise disruptions.

Chillertech offers fixed-price 1,3, or 5-year maintenance plans tailored to the customer’s requirements. Their 3 or 5-year option guarantees no maintenance costing price increase for the duration of the contract.

As a contract customer with Chillertech Ltd, customers will benefit from:

• Specialist 24/7 service and maintenance company, ensuring they can meet their customer’s needs any time of the day or night.
• Priority over non-contract customers.
• Engineers aim to be on-site within 4 hours of an emergency callout, this is something Chillertech takes very seriously, and they are all very proud of their response time.
• Engineers have a wealth of experience with a management team of 35+ years within the industry.
• Customers will receive a 10% discount on any parts.
• Access to telephone technical support.
• Reduced contractual labour rates.

The owner of the plastic composites company said, “We have worked closely with Chillertech over the years, and they have always been there for us. Excellent service especially when they have been called for emergency repairs. They have never let us down.”

Chillertech prides itself on providing a service that is second to none, their highly motivated engineers with their wealth of experience combined with the service support team, enable the company to offer a personal service ensuring excellent communication and continuity throughout.

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Chillertech Ltd
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