In March 2016, Plunkett Associates announced they had received their ISO 9001:2008 certification. Less than 2 years on, they are pleased to say they have now updated their certification to ISO 9001:2015.
What’s different about the 2015 version?
For Plunkett Associates, it didn’t involve too much change. As they knew this version was coming, they already had many of the necessary policies, practices and procedures in place, and had incorporated some of the requirements for the 2015 version in preparation.
However, there is always scope for improvement, and they continue to look for ways to ensure consistent quality throughout their services and products:
Risk is a term that features more often in the 2015 version. As a result, Plunkett have documented more risk assessments to highlight business risks and opportunities.
Leadership features more prominently, but with Director Tim Plunkett fully supportive of 9001, this was just a formality. He even impressed the auditor with his knowledge of the ISO 9001 lingo!
There is also more focus on supply chain management, so suppliers may notice Plunkett are tightening up on documentation and evidence to demonstrate their supplier chain quality.
A spokesperson for Plunkett Associates commented:
“We are delighted to be recognised for our Quality Management System, and hope this highlights the ongoing commitment of Plunkett Associates to ensure that our customers continue to receive the highest quality parts and the very best in customer service.”